Though AOL offers fast, safe and secure services, there are times when users encounter issues like AOL mail not receiving emails. This issue needs an immediate troubleshoot as it can affect the workflow of users. In this guide we’ll talk about the reasons behind the issue and effective solutions to fix them. 

Also See: Getting AOL Mail Login problems? Fix All AOL Mail Sign-in Issues

Some Major Reasons Why AOL Not Receiving Emails

  • There is a chance the receiver’s inbox is full and there is not enough space for incoming emails.
  • Might be the email has been sent to a spam/junk folder.
  • Issues with server or there is a poor Internet connection. 
  • There may be typing mistakes from the user’s side. 

Unable to Receive AOL Emails? Try These Effective Tips 

Below, we are going to discuss various solutions for AOL mail not receiving emails. Try these tips to come out of the issue. 

1. Check your Spam Folder First 

Move to the spam folder and check your emails there. Once you find emails, tick mark the message as not spam. Understand the below mentioned steps clearly.

  1. First of all, open your AOL email account.
  2. Move to the spam folder and select the message that you don’t want to be spam.
  3. Now, navigate to the top of the page and select not spam. 

2. Check Your Filters 

Filters can sometimes save emails somewhere instead of saving in an inbox. Therefore, make sure to check filter rules and sort the incoming mails accordingly. Also, ensure the filters you have created are organizing emails appropriately. 

3. Delay in Message Delivery Due to Mail server Issues, Heavy traffic or Routing Issues

If the above issues occur, there is no manual step you can go for. Just wait and see if the issue gets resolved. 

4. Check AOL Server Settings 

AOL Mail Not Receiving Emails issue can happen due to problems with AOL server settings. Both incoming and outgoing AOL server settings need to function properly for a smooth delivery of emails. 

Here are Right IMAP And POP Settings 

POP3 Protocol 

  • Incoming mail server (POP3) –, pop3 -995 and SSL encryption
  • Outgoing mail server (SMTP) –, smtp-465 and SSL encryption

IMAP Protocol

  • Incoming mail server (IMAP) –, pop3 -995 and SSL encryption
  • Outgoing mail server (SMTP) –, smtp-465 and SSL encryption

5. Turn Off Mail Forwarding 

Mail forwarding works amazing for those who manage multiple accounts by using one email account. In case you have turned on the feature mistakenly, here is how you can turn it off. 

  1. Go to AOL settings.
  2. First click on forwarding and then hit on disable the forwarding. 

6. Ensure You have Correct Browser Settings 

Ensure your browser is compatible with AOL. In case you find it’s not properly configured, you can update the browser or switch to another one. In other cases, you can factory reset your browser and then try using AOL email Account again. 

  1. First of all open chrome, click on black dots and then choose settings. 
  2. Now, go to “Advanced” and under the reset settings click on restore settings to their original defaults.  In case you’re using a Mac, click on reset settings.
  3. If you’re using windows, go under reset and clean up and click reset settings then. 

7. Disable Antivirus and Proxy Software 

Sometimes it happens that antivirus or other security programs are responsible for AOL Not Receiving Mails. To fix the trouble, turn off security settings and disable antivirus software and proxy programs. 

Apart from the above solutions, you can try some additional tips given below. 

8. Additional Tips to Fix AOL Not Receiving Emails Issue

  1. Check all custom folders you’ve created, plus don’t forget to check trash and spam folders too.
  2. Make sure you’ve not blocked the sender.
  3. Disable filter settings.
  4. Ensure to turn off mail forwarding.
  5. Choose newest from the sort by option to receive new mails.

Wrapping Up 

With the above guide, we hope you have learnt the reasons behind AOL not receiving mails along with the solutions to fix them. We have also provided some additional tips which you can give hands on and come out of the problem promptly.